Journal of Information ManagementVol. 11 iss. 1
侯君溥;吳文雄;林盛程;林琬儒;
頁: 1-33
日期: 2004/01
關鍵字: Call Center;Service Quality;Quality Function Deployment;
Keywords: Call Center;Service Quality;Quality Function Deployment;
摘要: In a competitive environment with dynamic incoming calls, it's quite important for call center managers to master customer requirements efficiently, to improve service level effectively in coordination with business processes, and therefore contribut...
瀏覽次數: 9916 下載次數: 102
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頁: 1-33
日期: 2004/01
關鍵字: Call Center;Service Quality;Quality Function Deployment;
Keywords: Call Center;Service Quality;Quality Function Deployment;
摘要: In a competitive environment with dynamic incoming calls, it's quite important for call center managers to master customer requirements efficiently, to improve service level effectively in coordination with business processes, and therefore contribut...
瀏覽次數: 9916 下載次數: 102
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苑守慈;林孟彥;
頁: 35-70
日期: 2004/01
關鍵字: anytime algorithm;intelligent agents;coalition formation;e-markets;
Keywords: anytime algorithm;intelligent agents;coalition formation;e-markets;
摘要: In agent-based electronic markets, agents may have partially/fully overlapped goals in terms of sophisticated demands or supplies. Therefore, agents form coalitions on demand at runtime in order to obtain larger gains from transactions. This paper pr...
瀏覽次數: 6612 下載次數: 79
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頁: 35-70
日期: 2004/01
關鍵字: anytime algorithm;intelligent agents;coalition formation;e-markets;
Keywords: anytime algorithm;intelligent agents;coalition formation;e-markets;
摘要: In agent-based electronic markets, agents may have partially/fully overlapped goals in terms of sophisticated demands or supplies. Therefore, agents form coalitions on demand at runtime in order to obtain larger gains from transactions. This paper pr...
瀏覽次數: 6612 下載次數: 79
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3. The Resource Positioning and Grouping in Electronic Commerce Industry-The View of Resources-Based Theory~
曾義明;
頁: 71-90
日期: 2004/01
關鍵字: electronic commerce;resource-based theory;resource group;
Keywords: electronic commerce;resource-based theory;resource group;
摘要: Based on the resource-based theory, this research analyzes the strategic group of electronic commerce industry according the resource advantage dimensions developed by previous literature. The findings include: The resource advantages in EC industry ...
瀏覽次數: 8380 下載次數: 98
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頁: 71-90
日期: 2004/01
關鍵字: electronic commerce;resource-based theory;resource group;
Keywords: electronic commerce;resource-based theory;resource group;
摘要: Based on the resource-based theory, this research analyzes the strategic group of electronic commerce industry according the resource advantage dimensions developed by previous literature. The findings include: The resource advantages in EC industry ...
瀏覽次數: 8380 下載次數: 98
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曾明性;
頁: 91-111
日期: 2004/01
關鍵字: Bridge Scour Disasters;Graphic User Interface;Database Management System;Expert System;Geographic Information System Object;
Keywords: Bridge Scour Disasters;Graphic User Interface;Database Management System;Expert System;Geographic Information System Object;
摘要: Bridge scour disasters have often happened in Taiwan in recent years. It causes a lot of damage to human life and people's property during major storms. Although we could not foresee when a bridge scour hazard will occur, we can predict where will ea...
瀏覽次數: 8502 下載次數: 103
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頁: 91-111
日期: 2004/01
關鍵字: Bridge Scour Disasters;Graphic User Interface;Database Management System;Expert System;Geographic Information System Object;
Keywords: Bridge Scour Disasters;Graphic User Interface;Database Management System;Expert System;Geographic Information System Object;
摘要: Bridge scour disasters have often happened in Taiwan in recent years. It causes a lot of damage to human life and people's property during major storms. Although we could not foresee when a bridge scour hazard will occur, we can predict where will ea...
瀏覽次數: 8502 下載次數: 103
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5. Factors Influencing Consumer's Online Shopping Intention: Combining Theory of Reasoned Action and Transaction Cost Theory
王存國;戴基峰;王凱;
頁: 113-137
日期: 2004/01
關鍵字: Online Purchasing;Behavioral Intention;Theory of Reasoned Action;Transaction Cost Theory;
Keywords: Online Purchasing;Behavioral Intention;Theory of Reasoned Action;Transaction Cost Theory;
摘要: The emergence of the Internet and electronic commerce (EC) has transformed the way of conducting business, and the Internet undoubtedly has become a new medium, a new channel and a transaction platform for firms to approach their customers. Even thou...
瀏覽次數: 12861 下載次數: 94
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頁: 113-137
日期: 2004/01
關鍵字: Online Purchasing;Behavioral Intention;Theory of Reasoned Action;Transaction Cost Theory;
Keywords: Online Purchasing;Behavioral Intention;Theory of Reasoned Action;Transaction Cost Theory;
摘要: The emergence of the Internet and electronic commerce (EC) has transformed the way of conducting business, and the Internet undoubtedly has become a new medium, a new channel and a transaction platform for firms to approach their customers. Even thou...
瀏覽次數: 12861 下載次數: 94
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6. Integrating Wavelet Transform and Neural Network in Time Series Forecasting for Financial Investment Strategies
陳安斌;許育嘉;
頁: 139-165
日期: 2004/01
關鍵字: Investment Decision;Wavelet Transform;Neural Network;Time Series;Stock Forecasting;
Keywords: Investment Decision;Wavelet Transform;Neural Network;Time Series;Stock Forecasting;
摘要: Traditional time series analysis methodologies are based on probability and statistics with the assumption of stationary and linear properties. However, the system dynamic of time series usually arise with highly nonlinear and non-stationary properti...
瀏覽次數: 10685 下載次數: 70
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頁: 139-165
日期: 2004/01
關鍵字: Investment Decision;Wavelet Transform;Neural Network;Time Series;Stock Forecasting;
Keywords: Investment Decision;Wavelet Transform;Neural Network;Time Series;Stock Forecasting;
摘要: Traditional time series analysis methodologies are based on probability and statistics with the assumption of stationary and linear properties. However, the system dynamic of time series usually arise with highly nonlinear and non-stationary properti...
瀏覽次數: 10685 下載次數: 70
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陶蓓麗;廖則竣;林政道;
頁: 167-194
日期: 2004/01
關鍵字: Relationship Marketing;Internet Marketing;Online Customer Relationship;Trust;Relationship Commitment;Internet;
Keywords: Relationship Marketing;Internet Marketing;Online Customer Relationship;Trust;Relationship Commitment;Internet;
摘要: Internet is transforming the customers and sellers relationships. Understanding why customers are receptive to a company on Internet is an emerging issue in relationship marketing. Little research has been done to investigate the enabler role of Inte...
瀏覽次數: 12642 下載次數: 96
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頁: 167-194
日期: 2004/01
關鍵字: Relationship Marketing;Internet Marketing;Online Customer Relationship;Trust;Relationship Commitment;Internet;
Keywords: Relationship Marketing;Internet Marketing;Online Customer Relationship;Trust;Relationship Commitment;Internet;
摘要: Internet is transforming the customers and sellers relationships. Understanding why customers are receptive to a company on Internet is an emerging issue in relationship marketing. Little research has been done to investigate the enabler role of Inte...
瀏覽次數: 12642 下載次數: 96
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許秉瑜;陳智宗;陳志安;張維捷;丁冰和;
頁: 195-217
日期: 2004/01
關鍵字: Internet;Search Engine;Query Language;Lattice;HTML;
Keywords: Internet;Search Engine;Query Language;Lattice;HTML;
摘要: Most companies provide company portals for internal and external users. With the portals, also come query systems. However, most systems used are Internet Search Engines that provide key words or full text search only. Since most organizations define...
瀏覽次數: 10380 下載次數: 73
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頁: 195-217
日期: 2004/01
關鍵字: Internet;Search Engine;Query Language;Lattice;HTML;
Keywords: Internet;Search Engine;Query Language;Lattice;HTML;
摘要: Most companies provide company portals for internal and external users. With the portals, also come query systems. However, most systems used are Internet Search Engines that provide key words or full text search only. Since most organizations define...
瀏覽次數: 10380 下載次數: 73
引用 導入Endnote